Frequently Asked Questions


Will my data be shared with third parties?

Don’t worry, your data is safe with us. We immediately aggregate and anonymize all data, and our data management is HIPAA compliant. We will NEVER sell your DNA data to any 3rd party, without your consent.


How long does the testing process take?

When you order a DNA 360 kit from our website, one is immediately dispatched to your home from our warehouse. Once you send the saliva sample back to our labs it typically takes about 4 to 6 weeks to receive your final results.


How come the DNA 360 test costs more than others?

Generic low quality DNA tests often only look at surface level data. The DNA 360 test goes far beyond a basic DNA scan to go several layers deeper in order to provide you the most comprehensive and accurate results. This is why other tests do not offer things like complex pathway interpretations, epigenetic recommendations, anti-aging recommendations, diet recommendations, and supplement recommendations.


Does the report provided, include the actual genetic markers not just the suggestions? And if so, do you include scientific references to support the lifestyle guidance provided?

Yes we provide a full breakdown of all the specific genetic markers that we evaluate in our advanced testing. As well, you can visit to view our full list of articles and published trials that we use to identify all of the genes and pathways that we include in our testing.


How is this test different from others?

Generic DNA tests will tell you how much of a risk you have i.e. 20, 30, 40% etc. Our DNA test not only tells you your likelihood of risk, but goes even further to tell you exactly what foods, lifestyle, supplements, environment, and health choices can help you reduce health risks. These recommendations are powered by our proprietary algorithm that uses 4.7 billion data points.


How is DNA 360 different from and 23andMe?

Our primary focus is not on ancestry. Our mission as a company is to provide users with health insights that allow them to live healthier lives. As a result, our core focus is in developing reports that give you the tools to make the right health decisions.


Are updates to my report provided as the science evolves? Are they included with my original purchase or is there additional cost?

Yes. You can rest assured knowing that the test you take today will remain current into the future, as we will continue to provide you with updated information as science evolves. If for any reason we make enhancements and upgrades to our tests and processes in the future to offer even more valuable information, we will happily offer an updated version of our test to our customers for a discounted price.


Who is this test suitable for?

Anyone who wants to understand what their health risks are and what they can do to reduce these health risks. Our customers include everyday people, doctors, entrepreneurs, celebrities, biohackers, clinicians, athletes and many more.


How long have you offered this service?

The DNA Company has been publicly offering advanced DNA testing since 2018, while the unique process was under research and development for nearly a decade.